SHIPPING & RETURNS

Shipping Info

Singapore Orders

For delivery within Singapore, we will process your order and contact you to confirm your order based on the availability of the stocks. Your order will be fulfilled within 3 to 7 business days once we have received payment and confirmed clearance of cheque. Deliveries hours are between 9am to 5pm on business days.

Orders will be delivered to addresses in Singapore at S$10.00 per delivery, regardless of the number of items purchased. We offer free delivery for purchases above S$200 per order.

Alternatively, Singapore customers may visit any of our Singapore outlets to browse and buy directly from the stores.

International Orders

All international orders will incur ACTUAL charges. We will advise you the shipping charges for you based on the availability of your items and the shipping options of your choice in the order confirmation email. Upon acceptance of shipping charges, you will have to advise us on your payment method and the payment details. We will deliver your order once we have received payment and confirmed clearance of payment and we will advise you the delivery date via email. Shipping times varies with the country of destination. 

Import taxes are sometimes levied by a country’s Custom’s & Tax authorities. Taxes vary on product type and are calculated on the value of the goods. All import taxes are the responsibility of the purchaser.

Out-Of-Stock Items

At times, items you are ordering may be out of stock. If an item is out-of-stock, we will contact you. We will backorder the item at your request and contact you when the new shipment is available for delivery.

Returns & Exchanges

You may return any item purchased within 7 days of delivery. If you wish to return any item purchased, please notify us via email.

What can be returned

The item must be in its original condition, with original packaging and accessories where applicable. We cannot accept returns of items if they show signs of having been used, unwrapped from its original packaging, damaged, or are with missing parts.

Returns must be accompanied with original invoice.

Refunds

Refunds will be made within 7 business days of our receiving and accepting your returns. Refunds will be made through the issuance of store credits (excluding shipping charges) to your account with us.

All shipping charges for returns and exchanges should be paid for in advance by the customer. The parcel is your responsibility until it reaches us, so we recommend that you use registered mail.

This policy excludes sale, bargain items, or other promotional items which we may from time to time indicate.

Payment

All prices shown are in Singapore Dollars (S$).

Cheque : For Singapore customers, cheques drawn on Singapore registered banks are accepted for online orders. All cheques should be made to “Growing Fun Pte Ltd”. Goods are dispatched upon cheque receipt and clearance.